Privacy Policy for Kelly Harbaugh Inc.

Effective Date: March 21, 2026

1. Introduction

Kelly Harbaugh Inc. ("we," "us," or "our") provides content strategy, fractional marketing director services, and professional writing. We consult with businesses to create messaging, plan marketing campaigns, and perform industry research. We are committed to protecting the privacy of our clients and website visitors in accordance with global data protection standards.

2. Information We Collect

We collect "Personal Data" that identifies you or relates to an identifiable individual:

Identifiers: Name, email address, phone number, and mailing address.

Professional Information: Job title, company name, and insights gathered during client interviews and research.

Technical Data: IP address, browser type, and usage data collected via cookies and pixels (Facebook, LinkedIn, Pinterest).

Financial Data: Payment information (processed securely through Stripe). We do not store full credit card numbers on our servers.

3. How We Collect Data

Direct Interaction: Information you provide via contact forms, newsletter sign-ups, or client onboarding.

Consulting Processes: Data gathered during interviews with employees and customers to define your company’s value proposition.

Automated Technologies: Through cookies and tracking pixels as you navigate our website or funnels.

4. Why We Use Your Data

We process your data under the legal bases of Contractual Necessity (to fulfill our services), Legal Obligation (for tax/accounting), and Legitimate Interests (for marketing).

To deliver strategy, writing, and marketing services.

To process payments securely via Stripe.

To manage client relationships via High Level.

To improve website performance via Google Analytics.

To send marketing communications (which you may opt out of at any time).

5. Sharing with Third Parties

We do not sell your personal data. In the preceding 12 months, we have disclosed identifiers and professional information to the following service providers for business purposes:

Payment Processing: Stripe.

CRM & Business Automation: High Level (GoHighLevel).

Analytics & Advertising: Google Analytics, Meta (Facebook), LinkedIn, and Pinterest.

6. AI & Automated Decision-Making

We may use AI-driven tools for efficiency:

Automated Screening: To categorize incoming leads.

Personalized Pricing: Based on service volume and complexity.

AI Chatbots: To provide immediate assistance for inquiries.

Note: You have the right to request human review of any significant decision made by an automated system.

7. Cookie & Tracking Disclosure

We use cookies to ensure our website and High Level funnels function correctly.

Strictly Necessary: Required for session management, security, and form submissions (e.g., High Level session cookies).

Performance: Google Analytics cookies help us understand visitor behavior.

Marketing: Social media pixels (Facebook, LinkedIn, Pinterest) measure ad effectiveness.

You can manage your preferences via our on-site cookie banner.

8. Data Retention Policy

We retain data only as long as necessary for its original purpose:

Marketing Leads: 2 years from last engagement.

Client Records: 7 years after contract completion (to comply with US tax and legal audits).

Analytics Data: 14 months.

9. Your Global Rights (GDPR, CCPA/CPRA, TIPA)

Depending on your location, you have the following rights:

Access & Portability: Request a copy of your personal data.

Correction & Deletion: Ask us to update or erase your information.

Opt-Out: Object to targeted advertising or withdraw marketing consent.

Non-Discrimination: We will not penalize you for exercising your privacy rights.

10. Contact Us

To exercise your rights or for privacy-related inquiries, please contact:

Kelly Harbaugh Inc.

Email: [email protected]

Address: 102 Hartmann Drive, Suite 106 Lebanon, TN 37087